2017-10-13 12:31:23

Great customer service from Dolphin Estates

Great customer service from Dolphin Estates


I heard a saying lately which I absolutely love: lots of people talk the talk, but few walk.  How true is that? People promise the world before you sign on the dotted line, and once you sign, the customer service takes a dramatic dive downwards.  Phones do not get answered and excuses are made for delays and non delivery of promises. 


Here are Dolphin Estates, we have been delivering a fantastic one-to-one customer service for over 17 years.  We believe passionately that our clients are number one, it speaks volumes that apart from one piece of local advertising, we do not need to advertise at all, business comes to us through repeat business and word of mouth.


We believe that to achieve great customer service, it is not just about good training, but it is about the hearts of the team.  If you do not love your product, then you will never put your heart and soul into thrilling your clients.  At Dolphin, we love Estepona and the Costa del Sol and we have a mountain of experience to draw on. 


At Dolphin, we have a team who all sing from the same hymn sheet, one individual does not make a culture.  Hence the team at Dolphin have evolved throughout the years, we are not just colleagues but friends who believe in the same high level of service. 


Over the years, Dolphin and its team have made a difference to people´s lives, often people are nervous about buying in the Costa del Sol, they have heard the horror stories in the media, and they need someone with a tried and tested reputation.  Here at Dolphin, majority of our clients have become our friends, popping in to see us whenever they are on holiday, or just passing.  They know that our actions speak louder than our words, we pride ourselves on honesty and integrity, both with ourselves and our suppliers. 


Through the real estate market in Estepona and the Costa del Sol in general, we have an amazing product.  You only have to walk around the town on a sunny winter morning, or even better a hot and clear summer day to know why we love it so much.  Estepona is a predominantly a Spanish tourist resort, which has managed to maintain its roots whilst thriving as a holiday destination. 


If you want to experience our great customer service, and have a property to sell, rent or if you want to buy, email info@dolphinestates.com or call the office on 952 79 69 53.

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